Changing or Canceling Orders

If you would like to cancel your Shiseido.ca order, please contact us as soon as possible by phone at 1-866-877-6088. We will try our best to accommodate your request but cannot guarantee cancellation. Once an order has been sent to the warehouse for processing, it may not be changed or cancelled. Promotional offers cannot be applied to orders placed before or after the specified promotional period. For more information on returns, please visit our Returns Policy.