Contact Customer Service
Have a question?
We’re here to help! Our friendly and knowledgeable Beauty Advisors want to make sure you have the best experience possible. Reach us via phone, email, and chat from Monday - Friday: 8AM - 9PM EST. Please also refer to our FAQs page for immediate answers to commonly asked questions.
EMAIL US:
CHAT WITH US:
CALL US:
New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Day, Labor Day, Thanksgiving, December 24, 25, 26, 27, 31 and January 1, 2.
Need Help?
Contact Customer Service:
PHONE
1-866-877-6088
EMAIL
customercare@shiseido.ca
CHAT WITH US
Live Chat
HOURS
Please note Customer Service is closed or may have abbreviated hours for the following holidays:
New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Day, Labor Day, Thanksgiving, December 24, 25, 26, 27, 31 and January 1, 2.